People Operations & Systems Lead
- Support the US New Hire Onboarding process with reporting, new hire processing, I-9s, ensuring documentation and information is gathered on day one and entered into Workday, etc.
- Regularly review and address all HR Jira tickets, providing first level support for all HR functions, escalating issues appropriately. Ensures SLAs are met with the highest levels of customer service.
- Perform first level process and technical support for all HR systems and escalates issues appropriately to HR Ops Manager or HR Tech.
- Partner with Employee Relations and HR Business Partner teams to support the off-boarding process for employees, leaver documentation (including severance agreements) and other administration.
- Support the Recruiting Team with Interview Scheduling for Perm and Contingent roles as needed.
- Support the Talent Management Team with cyclical and ad-hoc Project Support. Support Workday Learning and course creation.
- Review, audit and ensure integrity and compliance of the transactional data into Workday HCM, including new hires, terminations, transfers, and pay rate changes.
- Maintains HRIS data integrity through data audits ensuring path to resolution when discrepancies are identified.
- Ensure all processes in full employee life-cycle are consistent across the regions, with awareness of local laws and regulations.
- Partner with HR users and liaisons within the organization to define requirements for ad-hoc report requests. Make recommendations, develop and test final reports using the HCM or other HR systems. May require guidance from senior team members to validate complex requirements or to build the report in HCM.
- Perform testing for system fixes and enhancements as well as Release testing. Responsible for validating expected outcomes and executing regression testing. Provides recommendation to move into the production environment when testing has been successfully completed.
- Continuously review and update processes within HR documentation and user manuals.
- Fulfill any additional, ad-hoc duties as required to meet the needs of the business.
The SR Group (US), Inc. is acting as an Employment Agency in relation to this vacancy.
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